Vendor Support

This form is reserved exclusively for certified vendors. For all other inquiries, please submit a case through the Customer Support Portal (https://login.pointclickcare.com/home/userLogin.xhtml).
* Case Description - Please provide a full explanation of the problem including the following details:
• Scope of affected customers
• PointClickCare Org Code(s) / Org ID(s)
• PointClickCare Facility Name(s) / Facility ID(s)
• Steps to replicate the problem (if applicable)
Warning: Never provide Personal Health Information and only include Resident IDs if necessary
(Please provide any screenshots of the error, if applicable)
Attachment size cannot exceed 10MB. Please create a zip file for multiple attachments.